Today, Richmond Biz Sense launched the 1st of a 3 part series on social media in Richmond, Virginia. Interesting stuff, especially the quotes from Charles Collie (shameless self-promotion) and my good friend Nhat Pham (he's Pham-tastic).
The point that may have been missed about Twitter is its usefulness beyond selling and marketing is that it is a great information resource. We actually use it as a very powerful research tool. Actually all social media has the potential to inform in a very "real" way.
New Perspectives = New Value